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ORLEN Group Workforce [ESRS S1]
[S1.SBM-2]
Interests and views of stakeholders
The interests and views of stakeholders play a pivotal role in informing the ORLEN Group’s strategy and business model. Our workforce constitute a key stakeholder group. Topics identified as material by people in our workforce include occupational health and safety, working conditions and remuneration, employment stability, skills development, and social dialogue. We rely on various means to gain an insight into the views of this stakeholder group, including dialogue with workers’ representatives, applicable internal regulations and HR processes. These insights are subsequently reflected in the ORLEN Group’s policies and management actions. The interests and views of stakeholders are considered in the process of updating the materiality assessment, shaping our HR policies and standards, planning occupational safety and DEI actions, and in the continuous improvement of our human capital management practices.
[S1.SBM-3]
Interaction between material risks and opportunities and the undertaking’s strategy and business model
All individuals comprising the ORLEN Group’s own workforce, who could be materially impacted by the Group, are included in the scope of disclosures under ESRS 2, enabling full transparency and the identification of potential risk exposures. Our own workforce includes all persons employed directly by Group companies, namely employees hired under open-ended employment contracts, fixed-term employment contracts, probationary period contracts and temporary substitution contracts, across the various countries in which the Group operates. Non-employee workers in the workforce are primarily self-employed individuals providing services under B2B arrangements based on civil law contracts and, to a lesser extent, individuals supplied by third-party entities primarily engaged in employment activities.
Responsibility for our workforce constitutes an important pillar of the ORLEN Group’s strategy, reflected in our core values and business goals. In response to identified challenges, the strategy has been adjusted to mitigate negative impacts while supporting the development of human resources.
At the ORLEN Group, a two-way alignment is maintained between the strategy and double materiality assessment:
Strategy→DMA The nature of operations, the business model, and strategic objectives determine the identification of impacts, risks and opportunities.
DMA→Strategy The outcomes of the double materiality assessment (DMA) inform updates to the strategy, policies, and action plans.
In parallel, we continually monitor employee engagement and satisfaction levels, enabling our business model to be tailored to evolving workforce needs while balancing our strategic goals with employee well-being. In 2025, the survey was conducted across 20 Group companies. For detailed information on actions in relation to the impacts, risks and opportunities, see disclosure S1-4. We did not identify any workers with particular characteristics on whom the ORLEN Group had a negative impact. Likewise, we did not identify any material risks and opportunities that were specific to particular groups of workers.
Presented below is the full list of impacts, risks, and opportunities for the ORLEN Group, as identified through the double materiality assessment process:
Double materiality assessment summary for own workforce [S1.IRO-1]
| Segment | Area | Geographical region | S1 Risk, opportunity, impact | Impact (I) Risk (R) Opportunity (O) | Positive (+) Negative (-) | Actual (R) Potential (P) | Value chain Organisation (O) Downstream (D) Upstream (U) |
|---|---|---|---|---|---|---|---|
|
Upstream & Supply, Downstream, Energy, Consumer & Products, Corporate Functions |
Refining; Upstream; Energy; Petrochemicals; Gas; Retail; Corporate Functions | Europe + Canada + Libya + Pakistan | Secure employment Broad range of employee benefits | I | + | R | O |
| Greater attractiveness as an employer in the labour market – reputation as a stable employer | O | O | |||||
| Working timeAvailability of hybrid working arrangements | I | + | R | O | |||
| Adequate wagesPay consultations with employees’ representatives | I | + | R | O | |||
| Greater attractiveness as an employer in the labour market supported by fair pay and benefits | O | O | |||||
| Social dialogue with employeesImproved employee wellbeing through social dialogue | I | + | R | O | |||
| Improved productivity and operational efficiency through fostering comfort, trust and transparent employer-employee relations | O | O | |||||
| Freedom of association, the existence of works councils and the information, consultation and participation rights of workersOrganisation’s support for freedom of association, the existence of works councils and the information, consultation and participation rights of workers | I | + | R | O | |||
| Collective bargaining, including percentage of employees covered by collective bargaining agreementsMultiple trade unions operating within the organisation | I | + | R | O | |||
| Work-life balance of the workforceAvailability of benefits | I | + | R | O | |||
| Health and safetyChallenging working conditions in production roles | I | - | P | O | |||
| Costs of non-compliance with health and safety requirements | R | O | |||||
| Gender equality and equal pay for work of equal valuePay inequality | I | - | P | O | |||
| Training and skills developmentExtensive training offer | I | + | R | O | |||
| Increased competitiveness and revenue through skills development and workforce specialisation | O | O | |||||
| Diversity at the workplaceDiversity and inclusion initiatives | I | + | R | O | |||
| Measures against violence and harassment in the workplaceInadequate response in the event of a potential incident | I | - | P | O | |||
| Privacy of employeesData breaches affecting employee personal data | R | O |
| short-term | medium-term | long-term | |||||
|---|---|---|---|---|---|---|---|
| Secure employment | O | ✔ | ✔ | ✔ | |||
| Adequate wages | O | ✔ | ✔ | ✔ | |||
| Social dialogue with employees | O | ✔ | ✔ | ✔ | |||
| Health and safety | R | ✔ | ✔ | ✔ | |||
| Training and skills development | O | ✔ | ✔ | ✔ | |||
| Privacy of employees | R | ✔ | ✔ | ✔ |
Policies related to own workforce [S1-1]
At the ORLEN Group, we have implemented a set of documents and policies that support the management of material impacts on our own workforce. Some of these are universal in scope, while others have been developed in relation to specific areas of impact.
The policies currently in force at the ORLEN Group include:
- ORLEN Group Code of Ethics,
- ORLEN Group Human Rights Policy,
- ORLEN S.A. Diversity Policy,
- Collective Bargaining Agreements and Remuneration Rules,
- Work Rules,
- Occupational Safety Management System,
- ORLEN Group Policy for the Management of Occupational Health and Safety, Fire Safety, Process Safety, and Safety of Storage and Transport of Dangerous Goods, including the Safety Standards and Technical Standards,
- ORLEN S.A. Workplace Bullying, Discrimination and Harassment Prevention Rules,
- ORLEN Group Human Resources Management Policy,
- Well-Being Policy,
- Family-Friendly Employer programme,
- Corporate Social Benefit Activity Rules,
- Distinguished ORLEN Employee programme,
- ORLEN Group Whistleblower Protection Policy,
- policies pertaining to information security and personal data protection,
- Organisational Standard for Personal Data Processing and Protection, and for Information Security.
Developed by ORLEN S.A., our Code of Ethics sets out clear, practical and up-to-date guidelines defining standards of conduct applicable to all employees, in alignment with the Group’s core values: Responsibility, Progress, People, Energy and Dependability. The Code also articulates our position on the ethical principles and standards governing the Group’s activities, as well as their current scale and strategic direction, expectations towards our business partners, and best practices in business ethics. Overall responsibility for its implementation rests with the ORLEN S.A. Management Board, while operational oversight is exercised by the relevant Directors. The ORLEN Group Code of Ethics is publicly available on the corporate intranet and on our website at: www.orlen.pl.
The Human Rights Policy details the standards for conduct, behaviour, and regulations applicable across the Group that directly or indirectly pertain to the protection of human rights, both within the organisation and in our interactions with external stakeholders. The Policy actions are grounded in internal regulations, national legislation, and internationally recognised standards and guidelines, including: the Universal Declaration of Human Rights, the ILO Declaration, the UN Guiding Principles on Business and Human Rights, the OECD Guidelines, the IFC Performance Standards, and the 10 Principles of the United Nations Global Compact. In matters relating to human rights, forced labour and child labour, our Human Rights Policy clearly affirms the ORLEN Group’s zero-tolerance approach to any form of abuse or violation of human rights and children’s rights. Any potential case of human rights abuse or breach of the highest standards of ethical business conduct, as outlined in the Policy, would be met with our firm response and immediately reported to the competent law enforcement authorities. The provisions of the Policy apply across all Group companies, our entire value chain, and all geographies in which the ORLEN Group operates. Overall responsibility for its implementation rests with the ORLEN S.A. Management Board, while operational oversight is exercised by the relevant Directors. The document is available on the corporate intranet and on our website at: www.orlen.pl.
The principles set out in our Diversity Policy are aimed primarily at enhancing awareness and understanding of the role of diversity, while creating an open and inclusive workplace culture. The Policy actions are also grounded in our internal regulations. Areas covered by the Policy include recruitment, hiring, promotions, protection against unjustified dismissal, prevention of workplace bullying and discrimination, access to training opportunities, and work-life balance. Responsibility for its implementation rests with the Executive Director for HR. The Diversity Policy includes no provisions that would govern the process for monitoring or evaluating its application. The document is available on our corporate intranet.
The Collective Bargaining Agreement is a labour law contract negotiated through bargaining between the employer and trade unions present at the respective company. Serving as an ‘HR constitution’, the document establishes a coherent and incentive-based remuneration and bonus system, sets standards for employer-employee relations, and defines norms fostering an equitable partnership between the employer and trade unions. Individual employers within our Group conclude separate Collective Bargaining Agreements, the provisions of which apply to all employees of the respective company.
The Collective Bargaining Agreement in place at ORLEN S.A. governs a number of areas, including:
- employment, promotions and termination of employment contracts,
- remuneration, bonus schemes and other employment or work-related benefits,
- professional development and training,
- working conditions and mutual obligations of the parties to the employment relationship,
- working time and leave entitlements,
- trade union activity and social dialogue at ORLEN S.A.
At companies that have not concluded Collective Bargaining Agreements, Remuneration Rules are in place, which apply to all workforce members with employment contracts and define remuneration and bonus systems, including the level of pay and its components. The Collective Bargaining Agreements and Remuneration Rules are generally accessible to all employees and trade unions, with responsibility for their implementation resting with the Management Boards of the respective Group companies.
The Work Rules constitute the primary internal framework governing employment conditions and the organisation of work at the ORLEN Group. Alongside principles derived from generally applicable labour laws, in particular the Polish Labour Code, they also contain provisions tailored to the specific nature of our Group’s operations.
The Work Rules cover the following key areas:
- organisation and orderly conduct of work processes,
- working time and its recording for payroll purposes,
- occupational health and safety, including the protection of workers’ health,
- rights and obligations of employees and the employer,
- disciplinary liability and procedures in the event of breaches of employee duties.
The Work Rules apply to all employees of the Group companies covered by their scope. They are implemented by the Management Board of each company working closely with workers’ representatives and trade unions, in accordance with the applicable legal provisions. The document is made available to employees via our corporate intranet or other internal communication channels.
Companies of the ORLEN Group operate structured occupational health and safety (OHS) management systems, developed in accordance with internal policy documents and operational instructions, and fully compliant with the requirements of national legislation. A majority of ORLEN Group companies adhere to the ISO 45001 compliant occupational health and safety management system or, alternatively, they are subject to internal and external audits. These companies have established their own OHS policies covering all operational areas and applying to both employees in their own workforce and to contractor staff.
At the Group level, we have implemented a coherent and comprehensive policy-based approach to occupational safety management. In 2025, updated Organisational Standard No. SO/11/2025 Ed. 2 was introduced covering the ORLEN Group Policy for the Management of Occupational Health and Safety, Fire Safety, Process Safety, and Safety of Storage and Transport of Dangerous Goods. The Standard was approved by the ORLEN Group Council (Resolution No. 13/2025 of 10 December 2025), and entered into force on the same date. The Policy aims to ensure consistent standards of occupational health and safety and process safety across the ORLEN Group, and to enhance intragroup collaboration and effective information sharing related to safety matters. The system tools defined in the Policy include a set of Safety Standards and Technical Standards of the ORLEN Group, as well as the functional strategy for process safety, fire safety and occupational health and safety until 2035. These Standards represent our uniform requirements for work safety, fire safety, process safety, and safety of operations involving the handling of dangerous goods, including best practices identified within the Group companies and standards adopted by leading industry peers. Responsibility for the implementation and application of the Policy rests with the Management Boards of ORLEN Group companies. The document has been made available to workers via our corporate intranet.
Our Well-Being Policy offers key solutions designed to improve the quality of our employees’ lives and their overall well-being across multiple dimensions. Its objective is to define initiatives intended to support employees’ physical and mental health, and to mitigate the adverse effects of stress and discomfort in both professional and personal contexts. Initiatives implemented under the Well-Being Policy are structured across specific dimensions, including wellness, workplace comfort, job satisfaction, work-life balance, and the external environment. Oversight of the implementation and application of the Policy, and of related HR activities, is exercised by the Executive Director for HR. Its provisions apply to employees of ORLEN S.A., with the implementation of solutions developed within ORLEN S.A. extended also to other Group companies. The Policy is available to employees via our corporate intranet.
The programme defines solutions designed to help our employees balance their professional and private lives by offering a range of family-related benefits and support measures (in addition to parental rights provided under the Labour Code and the ORLEN S.A. Work Rules). The programme includes dedicated arrangements for parents of the youngest children (up to three years of age), employees with disabilities, and those providing care to family members. It also addresses matters related to long service jubilees, retirement and birthdays of former employees. Oversight of compliance with the document, which is applicable to all ORLEN S.A. employees, is exercised by the Executive Director for HR. Many of the programme’s components have also been implemented by other Group companies as part of best practice sharing. Information about the document is available on the corporate intranet and on our website at www.orlen.pl. Updates on what has been going on at the Company are also sent to the home addresses of employees on maternity, paternity, parental or childcare leave.
The Rules, based on the Polish Act on Company Social Benefits Funds and the relevant regulation of the Minister of Labour and Social Policy, define eligibility, the purposes for which funds may be allocated, and the criteria for granting benefits. The document applies to employees, former employees and their family members, covering both ORLEN S.A. and other partner entities that are parties to our joint social benefits programme. The provisions of the Rules are agreed with trade unions present at ORLEN S.A. Oversight of compliance is exercised by the Executive Director for HR, while Directors reporting to this role are responsible for supervision within their respective areas. The Rules are available on our intranet and have also been distributed to partner entities participating in the joint social benefits programme with ORLEN S.A.
This programme defines the standards of conduct, daily behaviours and attitudes expected of all employees, to be practised both within and outside the organisation. Its purpose is to establish the rules and procedures for awarding the ‘Distinguished ORLEN Employee’ title in alignment with our core values:
- Responsibility,
- Progress,
- People,
- Energy, and
- Dependability.
‘Distinguished ORLEN Employee’ is a long-established honorary title conferred by the President of the Management Board in recognition of outstanding professional, social, and ethical contributions aligned with the ORLEN Group’s values. It is the highest and most prestigious distinction at the Company, awarded every year to employees within three categories: for lifetime outstanding service, exceptional professional achievements and socially responsible attitudes. The programme applies to all ORLEN S.A. employees, with oversight of compliance exercised by the Executive Director for HR. The document has been consulted with the relevant functions and trade unions active at ORLEN S.A. It is available on our corporate intranet.
Within the ORLEN Group, the Whistleblower Protection Policy is grounded in applicable legislation, in particular the Polish Act on the Protection of Whistleblowers of 14 June 2024 (Dz.U. of 2024, item 928), which constitutes the transposition of Directive (EU) 2019/1937 of the European Parliament and of the Council of 23 October 2019 on the protection of persons who report breaches of Union law (OJ L 305, 26.11.2019). The purpose of the Policy is to ensure consistent standards across our Group companies for the protection of individuals reporting breaches of law, internal regulations, or ethical standards. It defines the requirements, responsibilities, and procedures for the receipt and handling of whistleblower reports in a manner that guarantees security, confidentiality, and impartiality.
Topics addressed by the Policy include:
- prevention of legal and regulatory breaches,
- protection of individuals reporting violations of law or internal regulations,
- compliance with applicable whistleblower protection legislation,
- assurance that all reports are handled with due diligence and that whistleblowers are protected against any form of retaliation.
The Whistleblower Protection Policy has been implemented at ORLEN Group companies required to establish such internal frameworks under the applicable legislation. It applies to all workforce members and extends across our entire value chain. Its implementation within individual Group companies reflects local legal requirements in their home jurisdictions, as well as the specific nature of their operations, branches or representative offices. Responsibility for the implementation and application of the Policy rests with the ORLEN S.A. Management Board, while operational oversight is exercised by the relevant Directors.
The Policy is aligned with:
- the United Nations Guiding Principles on Business and Human Rights,
- the OECD Guidelines for Multinational Enterprises,
- the International Bill of Human Rights.
The scope of reportable breaches defined in the Whistleblower Protection Policy includes constitutional freedoms as well as human and civil rights. The Policy is made available to all employees via our corporate intranet and communicated to workforce members without intranet access by their respective line managers. The Group’s trade partners are introduced to the Policy prior to entering into business relationships, while other external stakeholders can access it via www.orlen.pl. The ORLEN S.A. Economic Security Office maintains a register and archive of reported cases, with access restricted to authorised personnel only, reflecting the confidentiality of these records.
The Policy establishes a framework for identifying, developing and effectively deploying the potential and skills of people in our workforce, supporting the Group’s long-term capacity to deliver on its business and sustainability strategies. The Policy applies to the Group’s own workforce, forming an integral part of its human capital management system. Its objectives are to foster the professional development of employees, ensure equal access to development opportunities, and build a succession pipeline for key competencies across the Group. The ORLEN Group Human Resources Management Policy is grounded in the principles of respect for human rights, equal treatment, nondiscrimination, and social dialogue, in line with our core values and applicable requirements of the labour law. It applies at the Group level, with due account taken of local legal and organisational conditions relevant to individual companies. Responsibility for its implementation at ORLEN S.A. rests with the Executive Director for HR. The document can be accessed via our corporate intranet.
This framework is designed to ensure the protection of individuals, including people in our workforce, in connection with the processing of their personal data, in compliance with applicable legal requirements, in particular the General Data Protection Regulation (GDPR) and national legislation governing that area. It defines the principles of lawful, secure, and accountable personal data processing, the roles and responsibilities of personnel involved in the processing activities, as well as mechanisms for risk management, incident response, and the exercise of data subjects’ rights. These provisions apply to all employees of ORLEN S.A., irrespective of the geographical location where they are based, as well as individual contractors rendering their services to the Company. Companies of the ORLEN Group may adopt a harmonised personal data protection standard, aligned with the framework implemented at ORLEN S.A. The framework covers all personal data processing activities carried out by ORLEN S.A., both in its capacity as data controller and data processor. It also extends to our relationships with external parties, including contractors and suppliers, by governing data processing agreements, data sharing, and audits of processors. Accordingly, the framework addresses relevant elements of our value chain wherever personal data processing occurs. Ultimate responsibility for the implementation of the personal data protection framework at ORLEN S.A. rests with the Management Board.
While the framework does not explicitly reference the UN Guiding Principles on Business and Human Rights, the ILO Declaration, or the OECD Guidelines for Multinational Enterprises, its underlying principles of privacy protection, respect for individual rights, accountability, data minimisation, and risk management are consistent with internationally recognised standards on human rights and responsible business conduct. The framework does not contain explicit provisions addressing human trafficking, forced or compulsory labour, and child labour. The documentation is made available to employees and other authorised persons via our corporate intranet and at www.orlen.pl. It provides for mechanisms to monitor and evaluate compliance with personal data protection rules. Compliance with the data processing requirements, as well as the effectiveness of technical and organisational measures we have put in place, are monitored on a day-to-day basis by process owners, and through periodic audits and inspections conducted by the Data Protection Officer or the Data Protection Team.
Processes for engaging with own workers and workers’ representatives about impacts [S1-2]
At the ORLEN Group, structured engagement with employees to gather feedback plays a critical role in managing both actual and potential impacts on our own workforce. We actively encourage employees to speak up, share their perspectives and contribute ideas. The most senior body within the ORLEN Group responsible for ensuring proper cooperation with its own workers is the ORLEN S.A. Management Board.
- One form of engaging with our own workers is regular preventive sessions, introduced at ORLEN S.A. in 2025. These recurring meetings are designed to proactively address workplace risks, including bullying and discrimination, enhance safety, and promote a positive working environment. These sessions, attended by both team members and management staff, are typically held on a monthly basis. They provide a forum for discussing emerging challenges, identifying areas of concern, and sharing ideas on how to improve working conditions and mutual support within teams.
- Another engagement mechanism is the Employee Relations Committee, which conducts formal proceedings in response to complaints submitted by ORLEN S.A. employees. The Committee operates with a multidisciplinary composition, including a Chair designated by the Executive Director for HR, legal advisor, the Ethics Officer, and, where indicated by the complainant or respondent, trade union representatives. As part of this mandate, the Ethics Officer may consult with trade union representatives on the resolution of individual cases. The frequency of the Committee’s activities is determined by the volume of submitted complaints. Following each review, the Committee formulates recommendations, based on which the employer takes a final decision, with the outcome formally communicated to the parties in writing.
- In late 2025, ORLEN S.A. established a DEI (Diversity, Equity & Inclusion) Champions network, aimed at embedding a culture of openness, and respect for diversity across the organisation. The DEI Champions actively support initiatives designed to promote equal treatment and an inclusive workplace environment, where every employee feels valued and empowered. Through their engagement, educational and awareness-raising initiatives are developed, strengthening a culture of dialogue, collaboration, and openness to diverse perspectives. The DEI Champions convene on a monthly basis. The ORLEN Group also engages with trade unions, gathering feedback on the perceived value of pay and benefit packages. Employee feedback (expressed directly or through trade unions) is a crucial aspect considered in taking management decisions and actions that pertain to social dialogue and collective bargaining. Outcomes of these consultations inform the relevant adjustments to internal regulations, pay agreements, and working conditions. Formal consultations between the employer and trade unions are conducted through regular annual meetings. This structured social dialogue underpins the protection of workers’ rights and supports our effective commitment to fundamental human rights.
- In consultations regarding occupational health and safety at the ORLEN Group, the workforce side is represented by workers’ representatives and trade unions. These representatives actively participate in the development and review of key OHS aspects, including occupational risk assessments, allocation standards to determine employee entitlements to protective clothing and footwear and to prophylactic meals and beverages, scope of the basic medical care for employees, and measures to enhance workplace safety. They are also involved in activities of the OHS Committees, which convene on a quarterly basis.
- Engagement with our own workforce is further maintained via satisfaction surveys conducted across the ORLEN Group. These surveys, administered periodically in the form of questionnaires, provide valuable insights into the experience and expectations of our employees. In 2025, they covered 20 Group companies. Feedback gathered through employee satisfaction surveys informs targeted solutions that are implemented to improve the conditions of work and employment, safeguard employee well-being, and streamline organisational processes.
- At ORLEN S.A., we operate a dedicated email channel (bezbarier@orlen.pl), which enables people in our own workforce to submit queries, ideas and suggestions related to disability, accessibility or neurodiversity.
Processes to remediate negative impacts and channels for own workers to raise concerns [S1-3]
At the ORLEN Group, we have established a comprehensive framework for the identification of impacts on our own workforce, and for the prevention and remediation of material negative impacts associated with working conditions. This framework is underpinned by active dialogue with our employees, engagement with trade unions and workers’ representatives, and the availability of multiple channels for raising concerns. These channels operate both offline and online, and some are available in local languages to ensure accessibility across geographies. The ORLEN Group has additionally implemented a formal grievance mechanism to ensure the prompt and equitable handling of employee submissions.
Detailed information on the grievance mechanisms and channels available to ORLEN Group employees for reporting concerns is provided in disclosure ESRS G1: Model for reporting and analysing enquiries, concerns and violations with respect to the ORLEN Group’s core values and standards.
The principal reporting channels include:
- internal reporting system for submitting concerns,
- system for reporting hazards and incidents of concern,
- dedicated drop boxes,
- dedicated email addresses for specific subject areas,
- telephone,
- traditional letters,
- Ethics Officer.
All these channels have been established internally, with oversight of their effective operation assigned to Directors responsible for the respective functional areas.
Follow-up actions upon receipt of a report include:
- obtaining additional information, where necessary, from the whistleblower or reporting individual,
- collecting sufficient evidence,
- assessing credibility of the reported concern,
- proposing recommendations and determining whether immediate action is required to prevent an imminent incident.
Within a period of up to three months from the receipt of an internal report, the personnel responsible for follow-up actions are required to conclude the process and submit a report to the relevant Director. Such report must include their findings, conclusions, recommendations, and – where applicable – an estimate of economic damage sustained as a result of the identified violation. Employee awareness of the existing channels for raising concerns and grievance mechanisms is strengthened through regular training (including onboarding sessions, mandatory training, preventive meetings, and dedicated consultations under the #Ethical ORLEN initiative), as well as internal communication campaigns (via our corporate intranet and the Ethics Days). In addition, employees have access to dedicated e-learning modules covering the Whistleblower Protection Policy. At the ORLEN Group, we have a strict zero-tolerance approach to retaliation. Our Whistleblower Protection Policy, as described under disclosure S1-1, explicitly prohibits any form of retaliatory action. In addition, the provisions of our Code of Ethics ensure protection for all individuals who raise concerns or submit grievances.
Taking action on material impacts on own workforce, and approaches to mitigating material risks and pursuing material opportunities related to own workforce, and effectiveness of those actions [S1-4]
The measures we take in connection with material impacts, risks and opportunities related to our own workforce are ongoing in nature and have no defined completion date. Accordingly, no time horizons have been specified in the description of these measures.
Actions taken to prevent material negative impacts
Work in production environments involves exposure to factors that may affect the health and safety of workers. Key workplace conditions include exposure to noise, vibration, chemical and electrical hazards, dust, extremely high or low temperatures, shift work, and the operation of machinery and equipment. This calls for continuous monitoring of the working environment and identification of specific workplace hazards as an essential precaution. To mitigate negative impacts associated with working conditions in production areas, we have implemented a comprehensive set of preventive and organisational measures, including in particular:
- provision and use of appropriate personal protective equipment (PPE), such as protective clothing and footwear, as well as hearing, respiratory and eye protection devices, in accordance with the defined allocation standards,
- organisation and delivery of occupational health and safety training (at induction and periodically thereafter), supplemented by specialised training in first aid, safe work practices and similar topics,
- implementation of technical and organisational controls to reduce workers’ exposure to hazardous factors, including the modernisation of technical facilities, process automation, and improvements in workplace ergonomics,
- provision of prophylactic meals and beverages in conditions involving increased physical exertion, strain or adverse microclimate,
- operation of OHS Committees and the Social Labour Inspectorate, which support oversight of working conditions and initiate safety improvement measures,
- ongoing consultation with workers’ representatives and trade unions on occupational risk assessments, the organisation of work, and proposed changes affecting workplace safety.
Where an occupational accident occurs, the accident investigation report sets out conclusions and preventive recommendations to be implemented by the employer’s representative (typically the injured employee’s direct supervisor), to help prevent similar incidents in the future. This helps improve safety both for the injured employee and for others working in the area. Depending on the circumstances of the case, employees who have suffered a workplace accident, an accident while commuting to or from work, or an occupational disease, may also apply for additional financial assistance in the form of a hardship grant. In justified cases, further support may be provided by the ORLEN Group’s foundations under their programmes, in line with their constitutive documents and internal rules. We also give employees the option to join additional medical care schemes, providing access to a broad range of healthcare services, including specialist consultations.
Given the specific characteristics of our industry, marked by a high proportion of technical roles and elevated operational risk, it is particularly important to ensure equal treatment of workers, including gender equality and equal pay for work of equal value. At the ORLEN Group, we conduct regular analyses of remuneration structures by gender, job position, organisational unit, and grading level. These analyses are intended to identify potential pay gaps, eliminate unjustified disparities, and enhance the transparency of remuneration policies. In 2024, the gender pay gap was calculated exclusively for ORLEN S.A., and stood at -0.62%. In 2025, the gap calculated based on 78% of the Group’s employees was -3%.
We apply a systematic, multi-level approach to preventing violence and harassment in the workplace, including policies, procedures, training, safe reporting channels and ethical oversight. In 2025, ORLEN S.A. introduced mandatory training for all employees on preventing workplace bullying, discrimination and all forms of harassment, and all Group companies have six months to implement this requirement. At the same time, specialised training is being provided for managers on identifying and preventing workplace bullying, discrimination and harassment, alongside webinars on inclusive language. Ethics Officers are appointed each year in further Group companies. In 2025, the ORLEN Group provided remedies to affected employees in the form of professional psychological support (including consultations and psychologist on-call hours at the Psychological Assessment and Support Unit), with full confidentiality and anonymity ensured. Employees also had access to additional medical care, under which they could receive mental health support. A total of 350 psychological support sessions, amounting to 696 hours, were delivered for ORLEN S.A. employees, their immediate family members and employees of Group companies.
Actions taken to advance material positive impacts
We provide employees with a broad range of social protection arrangements, encompassing solutions implemented in line with applicable laws or based on rules adopted at company level, e.g. under collective labour agreements or company social benefit funds. These include medical care, such as subscription-based healthcare, social benefits such as co-financing of holidays for employees and their family members, hardship assistance for employees facing difficult personal, family or financial circumstances, housing loans, and benefits for retirees and pensioners, such as subsidies for holidays or health resort stays.
Flexible working arrangements have been implemented across the Group, including home office (on a fully remote or hybrid basis), in line with the Labour Code and as agreed with trade unions. Thanks to these flexible work models, our employees are better able to balance their working time around private and family life. These arrangements support work-life integration, enhancing employee satisfaction, engagement, and overall productivity.
We actively monitor pay trends prevailing on the market and benchmark them against internal compensation practices. Where justified, we optimise our practices, e.g. by amending the Collective Bargaining Agreements or internal Remuneration Rules, or propose targeted salary increases for critical talent. There are a number of trade unions at the Group, ensuring that appropriate compensation standards are maintained. Furthermore, annual pay consultations are held with employee representatives under the framework of Collective Bargaining Agreements.
At the ORLEN Group, social dialogue with our employees is an ongoing process, maintained through trade unions and other communication channels. The Collective Bargaining Agreements formally define the circumstances, frequency, and forms of mandatory engagement with employees. The positive impact of social dialogue within our Group is reinforced through systematic engagement mechanisms that allow workforce members to meaningfully participate in shaping the working conditions and organisational decisions.
The ORLEN Group hosts a number of trade unions actively involved in its operations and governance processes.
A key factor reinforcing the positive impact of collective bargaining within the ORLEN Group is its grounding in a clear and well-established legal framework, encompassing the Constitution of the Republic of Poland, the Labour Code and the Act on Trade Unions. This ensures the predictability, transparency, and partnership-based approach to negotiations between the employer and trade unions. As a result, it fosters trust between the parties, reduces the risk of labour disputes, and supports stable employer–employee relations.
At the Group, we offer a robust package of non-pay benefits, including social assistance in the form of subsidies towards holidays or health resort treatments, leisure activities for children and young people, rehabilitation stays for children with disabilities, or in-patient rehabilitation for employees. The Group’s employees are also provided with access to medical care and life insurance.
ORLEN Group employees are offered regular, mandatory training programmes, covering areas such as personal data protection, information security, occupational health and safety and the Code of Ethics, which supports a safe and responsible working environment. In addition, we offer a broad portfolio of development training opportunities, covering technical capabilities, systems, and language skills, aimed at enhancing our employees’ professional competencies. Tailored training programmes are also delivered to selected groups of workers, depending on identified needs.
We actively promote diversity and inclusion across the ORLEN Group’s operations. Dedicated policies are in place, alongside initiatives such as the Diversity Charter and Diversity IN Check. As part of our commitment to diversity management, at ORLEN S.A. we carry out initiatives dedicated to the empowerment and inclusion of neurodivergent individuals and persons with disabilities. Our longstanding Accessible ORLEN programme is designed to foster a diverse, bias-free working environment. Within this initiative, an in-house support desk has been established, offering free advice on disability-related matters to our workforce members. The programme also features communication and education initiatives to raise awareness and understanding of disability inclusion. A dedicated email channel has been made available to workers, providing space to submit suggestions, raise questions, or propose initiatives related to disability issues.
Actions taken to mitigate material risks
In response to this risk, the ORLEN Group has implemented a range of concrete and systemic mitigation measures. These include:
- Group-wide personal and process safety management system – a comprehensive framework covering occupational health and safety, fire safety, process safety, and the safe storage and transport of dangerous goods. Its purpose is to ensure consistent OHS and process safety standards across all Group companies, thereby reducing the risk of costs associated with regulatory breaches;
- introduction and application of the Group-wide safety framework, comprising the ORLEN Group Safety Standards and ORLEN Group Technical Standards. These standards harmonise OHS requirements across the Group, drawing on best practices identified within our companies as well as solutions adopted by leading industry peers. Their application reduces our exposure to financial penalties, claims, and operational disruptions resulting from regulatory non-compliance;
- regular OHS training supported by ongoing awareness-raising, information campaigns, and educational initiatives promoting safe behaviours among workers. These measures form an integral part of our risk management approach;
- monitoring of safety performance metrics and KPIs – the ORLEN Group keeps track of key performance indicators related to workplace incidents involving both our employees and contractors, with the data used to assess the effectiveness of OHS initiatives and to identify emerging risk areas at an early stage, before they translate into adverse financial or legal consequences;
- root cause analysis of accidents and near-miss events – ORLEN Group companies conduct detailed investigations into all workplace incidents, supported by a standardised Group-wide methodology, which informs the implementation of targeted preventive measures;
- long-term OHS planning at the Group level – overall strategic priorities are defined across the ORLEN Group, aligned with the ORLEN Group Sustainable Development Strategy for 2025–2035.
Through this strategic approach, the risk of costs that could arise from non-compliance with OHS regulations is systematically managed rather than addressed on an ad hoc basis.
To mitigate this risk, ORLEN S.A. has implemented a comprehensive set of measures aimed at strengthening the security and governance of personal data processing. Key ones include the identification and assessment of risks involved in data processing activities, including the performance of risk assessments and data protection impact assessments (DPIAs). Appropriate technical and organisational safeguards are put in place to mitigate the identified risks, subject to regular monitoring, audits, and inspections. We also provide training on personal data protection and ensure continuous oversight by the Data Protection Officer and Data Protection Team. In addition, we have established procedures for managing data security incidents and breaches, defined data retention rules and put in place mechanisms ensuring the effective exercise of data subjects’ rights. Collectively, these measures are designed to reduce the risk of breaches affecting the confidentiality, integrity, and availability of personal data.
Actions taken to pursue material opportunities
Since 2011, ORLEN S.A. has consistently held the Top Employer Poland title. The Top Employers certification programme is an annual, globally recognised assessment that rigorously evaluates companies and their human resources management practices. Employers are certified by the Top Employers Institute experts based on the HR Best Practices Survey scrutinising their people practices. The questionnaire covers 20 areas, including people strategy, work environment, talent acquisition, training and learning, well-being, diversity and inclusion. Based on a globally standardised methodology, the certification delivers an objective assessment that supports organisations in systematically raising the bar on their HR practices. Our HR activities are focused on employment stability and long-term career progression, which constitute key drivers of our competitive advantage in the labour market, particularly in a volatile economic environment. We also ensure high standards of occupational safety and run systematic surveys to gauge employee satisfaction levels. Our consistent employer branding efforts support the effective attraction and retention of talent, further reinforcing the Group’s competitive edge in the labour market.
We apply adequate, market-aligned remuneration processes and procedures, complemented by a competitive portfolio of non-pay benefits. These measures are designed to drive workforce motivation while reinforcing the Group’s positioning as a stable and attractive employer.
At the ORLEN Group, we systematically pursue initiatives aimed at fostering a workplace environment characterised by trust, psychological comfort and transparent employer–employee relations, which represents a material opportunity to enhance productivity and operational efficiency. These include the monitoring of employee engagement and satisfaction levels, provision of flexible working arrangements, and deployment of policies supporting employee well-being, further reinforced by transparent and formalised employment frameworks, including the Collective Bargaining Agreements, structured social dialogue, and initiatives revolving around ethical conduct, anti-discrimination, and diversity management. In parallel, continuous improvements to our HR and operational processes help strengthen the sense of security, partnership and employment stability in our workforce, translating into enhanced organisational effectiveness and overall Group performance.
We offer training opportunities and deploy a range of learning mechanisms and tools to continually raise employee competencies. The focus areas are upskilling, fostering professional specialisation, and aligning workforce capabilities with technological advances and evolving market requirements. The initiatives we implement include continuous expansion of our development training and mentoring programmes, combined with the application of mechanisms intended to support career progression, including transparent professional development and promotion criteria. These are designed to strengthen specialist skills, enhance individual and organisational performance, and optimise the utilisation of human capital in delivering the Group’s strategic objectives.
The effectiveness of these actions during the reporting period was assessed through:
- 15 preventive visits carried out at various ORLEN Group companies in the fourth quarter of 2025, following the launch of the new M1T2 Preventive Visits standard. The visits resulted in 207 recommendations, with progress on their implementation tracked in the recommendations register;
- Safety Culture Indicator, introduced as an additional performance metric to help identify improvement opportunities in safety management;
- safety incident classification procedure developed to further enhance safety performance metrics;
- regular preventive meetings – four meetings were held in 2025 with 54 participants;
- training on preventing workplace bullying, discrimination and harassment, the Code of Ethics and human rights protection, delivered in 43 Group companies;
- employee satisfaction surveys carried out at 20 Group companies.
The effectiveness of these actions, including efforts to advance positive impacts, is reflected in the Top Employer title, which ORLEN has received continuously for the past 15 years.
When reporting positive outcomes of initiatives addressed to our own workforce, we focus primarily on the scope and scale of the measures undertaken. At this stage, no distinction is made between evidence that specific actions have been implemented from evidence of actual outcomes for the people concerned, as measuring direct, long-term outcomes for employees, such as changes in behaviour, skills or financial situation, requires separate research tools, time and methods based on self-assessment, which have not yet been implemented across the Group.
We did not identify any instances where our own practices, including those related to procurement, sales and data use, had caused or contributed to material negative impacts on our own workforce. During the reporting period, we identified no material operating expenditures or capital expenditures related to own workforce.
Targets related to managing material negative impacts, advancing positive impacts, and managing material opportunities [S1-5]
We have not defined measurable, time-bound and outcome-oriented targets for all material impacts, risks and opportunities. We plan to set such targets over the medium term.
Ambitions related to managing our own workforce are embedded in the ORLEN Group Sustainable Development Strategy for 2025–2035. Their comprehensive list is presented in the narrative disclosures under ESRS 2.
Under the Employees pillar of the Sustainable Development Strategy, we have set ambitions focusing on building a safe, inclusive and development-oriented working environment that supports the delivery of the Group’s long-term business objectives. A key priority is the steady improvement of occupational health and safety, including the further reduction of accident rates and the strengthening of the safety culture across the organisation. At the same time, the Strategy ambitions provide for measures to support employee well-being, covering physical and mental health, work-life balance, and building employee engagement and job satisfaction.
Our employee-related ambitions are focused on developing skills and human capital in a way that responds to the challenges of the energy transition and technological change, including upskilling and reskilling programmes.
Mitigation of negative impacts on our own workforce is supported by the following ambitions defined under the strategy:
- stabilise and consistently reduce TRIR (< 0.2);
- enhance occupational safety systems for employees and contractors within ORLEN Group companies;
- implement the guidelines outlined in the Declaration on Prevention of Major Industrial Accidents across the ORLEN Group.
Advancing of positive impacts on our own workforce is supported by the following ambitions defined under the strategy:
- introduce health programmes for all ORLEN Group employees, covering both physical and mental well-being,
- grow employee satisfaction/engagement levels,
- expand the employee development training portfolio,
- expand the mentoring programme for employees.
- expand the selection of non-pay benefits for employees.
The ambitions set out above were defined for 2026, and further ahead for 2030 and 2035. Reviewing these ambitions, and assessing whether progress remains in line with the plans, will form the first stage of evaluating their implementation, scheduled for 2026.
The indicator that is regularly monitored at Group level and across individual companies is TRIR (Total Recordable Incident Rate, calculated as the number of recordable lost time injuries involving employees and contractors * 200,000) / total hours worked by employees and contractors in the period). In 2025, the ORLEN Group’s TRIR was 0.24, below the baseline TRIR of ≤ 0.34. In 2024, it stood at 0.26. TRIR is monitored monthly and annually, and is one of the key performance indicators used to assess the effectiveness of occupational health and safety measures. The level achieved in 2025 is consistent with the ORLEN Group’s long-term objective of reducing the accident rate to a TRIR below 0.2 by 2030, through the consistent implementation of uniform OHS standards and the strengthening of safety culture across the Group.
Characteristics of the undertaking’s employees [S1-6]
In 2025, our employment policy was focused on recruiting top-tier professionals to support both the Group’s daily operational activities and strategic project implementation. Headcount reductions took place primarily at the Unipetrol Group, specifically at Spolana (due to currently prevailing conditions in the chemical industry and the closure of two structurally unprofitable production lines), at ORLEN Hungary (as a result of changes to the service station operating model), and at the Exalo Drilling Group (reflecting the alignment of personnel costs with the evolving operating model and order portfolio). This led to a year-on-year decrease in the ORLEN Group’s total headcount of employees by 1,246, to 66,563.
The number of employees broken down by gender is calculated based on the total headcount disaggregated by gender. The total headcount comprises all individuals with employment contracts, i.e. both active and inactive employees, including those on long-term leave (e.g. maternity or childcare leave). The number of employees is determined at the end of the reporting period, i.e. 31 December 2025.
Number of employees at the end of the reporting period broken down by gender
| Gender | 2025 | 2024 | Difference |
|---|---|---|---|
| Women | 18,298 | 18,856 | -558 |
| Men | 48,265 | 48,953 | -688 |
| Total | 66,563 | 67,809 | -1,246 |
The data is provided as the headcount of employees with employment contracts at the end of the reporting period.
Number of employees at the end of the reporting period broken down by country
| Country | 2025 | 2024 | Difference |
|---|---|---|---|
| Poland | 57,277 | 57,242 | 35 |
| Grupa ORLEN | 66,563 | 67,809 | -1,246 |
The data is provided as the headcount of employees with employment contracts at the end of the reporting period.
Number of employees at the end of the reporting period broken down by contract type
| Gender | 2025 | 2024 |
|---|---|---|
| Number of permanent employees (headcount) | ||
| Women | 16,293 | 16,796 |
| Men | 43,316 | 43,534 |
| Total number of employees | 59,609 | 60,330 |
| Number of temporary employees (headcount) | ||
| Women | 2,005 | 2,060 |
| Men | 4,949 | 5,419 |
| Total number of employees | 6,954 | 7,479 |
| Number of non-guaranteed hours employees (headcount) | ||
| Women | 0 | 0 |
| Men | 0 | 0 |
| Total number of employees | 0 | 0 |
| Number of full-time employees (headcount) | ||
| Women | 17,911 | 18,396 |
| Men | 47,978 | 48,568 |
| Total number of employees | 65,889 | 66,964 |
| Number of part-time employees (headcount) | ||
| Women | 387 | 460 |
| Men | 287 | 385 |
| Total number of employees | 674 | 845 |
The data is provided as the headcount of employees with employment contracts at the end of the reporting period.
During the reporting period, 6,915 employees left the ORLEN Group, resulting in an employee turnover rate of 10.4%. In 2024, there were 5,978 departures, with an employee turnover rate of 8.8%. The turnover rate was calculated by dividing the number of employee departures during the year by the total number of employees at the end of the reporting period.
As at the end of 2025, the ORLEN Group had 66,563 employees with employment contracts, which was the most representative measure of the workforce size reflected in employee benefits expense in the financial statements (see Note 11.3).
For the total number of employees by contract type and region, refer to disclosure ESRS 2.
The measurement of these metrics has not been validated by an external body.
Employment conditions [S1-8] [S1-10] [S1-11] [S1-14] [S1-15]
Social protection [S1-11]
All individuals in the ORLEN Group’s workforce with employment contracts are covered by statutory social protection against loss of income, in accordance with the generally applicable legal frameworks of the respective jurisdictions. All employees are protected against loss of income resulting from illness, unemployment, workplace accidents and acquired disability, parental leave, or retirement.
The measurement of this metric has not been validated by an external body.
Work-life balance [S1-15]
In this Sustainability Statement for 2025, we updated the methodology for presenting the ORLEN Group’s data concerning family-related leave. In the 2024 statement, the relevant disclosures covered only statutory leave (under the Labour Code) granted to permanent employees in connection with the birth of a child (maternity and parental leave), provided that such leave had been reported to the employer.
In 2025, that definition was extended to include:
- paternity leave,
- carers’ leave (granted not only for childcare but also for the care of other family members),
- non-statutory entitlements arising from the Group’s internal regulations, including Collective Bargaining Agreements, policy documents and other internal rules.
As a result of the revised definition and identification of incomplete data in the 2024 statement, we decided to restate the comparative data.
Percentage of employees entitled to family-related leave and employees that took familyrelated leave
| Category | 2025 |
2024
(restated) |
2024
(as reported in the Sustainability Statement) | ||||||
|---|---|---|---|---|---|---|---|---|---|
| Women | Men | Total | Women | Men | Total | Women | Men | Total | |
| Number of employees | 18,298 | 48,265 | 66,563 | 18,856 | 48,953 | 67,809 | 18,856 | 48,953 | 67,809 |
| Number of employees entitled to family-related leave | 17,535 | 47,117 | 64,652 | 18,183 | 48,246 | 66,429 | 1,300 | 2,592 | 3,892 |
| Number of employees that took family-related leave | 8,454 | 19,209 | 27,663 | 8,298 | 19,134 | 27,432 | 820 | 572 | 1,392 |
| Percentage of employees entitled to family-related leave | 95.83% | 97.62% | 97.13% | 96.43% | 98.56% | 97.96% | 6.89% | 5.29% | 5.74% |
| Percentage of employees that took family-related leave | 46.20% | 39.80% | 41.56% | 44.01% | 39.09% | 40.45% | 4.35% | 1.17% | 2.05% |
The measurement of these metrics has not been validated by an external body.
Adequate wages [S1-10]
All employees of the ORLEN Group are adequately remunerated, in line with the applicable reference benchmarks. We apply a consistent approach to assessing the adequacy of wages, with statutory minimum wages in each jurisdiction of our operations as the primary reference point. Within the European Economic Area (EEA), the applied benchmarks are aligned with the requirements of Directive (EU) 2022/2041 on adequate minimum wages in the European Union. All people in the workforce covered by the 2025 statement had employment contracts, which ensures compliance with the statutory requirements regarding minimum wage levels and transparency of remuneration mechanisms.
In addition, companies of our Group implement consistent and formalised remuneration systems based on Collective Bargaining Agreements or Remuneration Rules. These frameworks define job grades and corresponding pay levels aligned with competencies, scope of responsibilities, and job complexity. These mechanisms ensure consistent remuneration policies across the Group, help eliminate unjustified pay disparities, and enhance wage-setting transparency.
The measurement of this metric has not been validated by an external body.
Collective bargaining coverage and social dialogue [S1-8]
At the ORLEN Group, 77.10% of employees are covered by Collective Bargaining Agreements. Within the European Economic Area (EEA), the coverage rate stands at 77.47%, while outside the EEA it is 6.8%.
The percentage of workforce represented by employee representatives in EEA countries amounts to 98.10% through trade unions, and 99.83% through the European Works Council.
The European Works Council functions as a formal employee representation body, enabling staff participation in matters concerning our Group’s operations. It serves as a platform for sharing information on all significant aspects of the Group’s operations, and consulting decisions with crossborder implications for employees. The ORLEN Group European Works Council was established in accordance with Polish legislation – specifically, the Act of 5 April 2002 on European Works Councils. Its members are elected or appointed by eligible entities, i.e. trade unions or employees themselves.
A detailed country-by-country breakdown is presented in the table below.
Collective bargaining coverage and social dialogue in 2025
| Coverage rate | Collective bargaining coverage | Social dialogue – trade unions | Social dialogue – European Works Council | |
|---|---|---|---|---|
| Employees – EEA | Employees – Non-EEA | Workplace representation (EEA only) | ||
| 0-19% | ||||
| 20-39% | ||||
| 40-59% | ||||
| 60-79% | ||||
| 80-100% | Polska* | Poland* | Poland* | |
The measurement of these metrics has not been validated by an external body.
Health and safety metrics [S1-14]
The ORLEN Group makes use of the option to omit information regarding non-employee persons constituting its own workforce resources, which is subject to disclosure under S1-14.
For disclosure (S1) 88e on employees, we decided to restate the comparative data, as the disclosure on the number of days lost due to work-related injuries in 2024 in connection with work-related accidents that occurred in 2023 was incomplete.
Ensuring safe and healthy working conditions represents a core priority of responsible operational management within the ORLEN Group. Given the scale of our operations, varied technological settings and the presence of work in high-risk environments, occupational health and safety (OHS) considerations span multiple areas and form an integral part of our day-to-day operational management. Within the ORLEN Group companies, structured occupational health and safety (OHS) management systems are in place, developed in accordance with internal policy documents and operational instructions, and fully compliant with the requirements of national legal regulations. They are subject to central-level review through preventive visits conducted by ORLEN S.A. At the ORLEN Group level, we have implemented a coherent and comprehensive policy-based approach to occupational safety management, as described in disclosure S1-1.
The table below presents our approach to monitoring the effectiveness of the OHS management system across the ORLEN Group.
Safety management systems
| Percentage of ORLEN Group employees | 2025 | 2024 |
|---|---|---|
| Covered by the undertaking’s health and safety management system based on legal requirements and/or recognised standards or guidelines | 99% | 81% |
| Covered by the health and safety management system based on legal requirements and/or recognised standards or guidelines and which has been internally audited and/or audited or certified by an external party | 88% | 72% |
Effectiveness of the occupational health and safety management system at the ORLEN Group
| ESRS | Unit of measure | 2025 | 2024 (restated) | 2024 (as reported in the Sustainability Statement) | |
|---|---|---|---|---|---|
| Employees | |||||
| (S1) 88b (S1) AR82 | Number of individuals affected by fatal work-related injuries | number | 1 | 2 | 3 |
| (S1) 88c | Number of individuals affected by lost time injuries (LTI), including fatalities | number | 163 | 234 | 247 |
| (S1) 88c | Rate of lost time injuries (LTI), including fatalities | number / 1 million man-hours worked* | 1.50 | 2.13 | 2.04 |
| (S1) 88c | Rate of lost time injuries (LTI), including fatalities | number / 200 thousand man-hours worked* | 0.30 | 0.43 | 0.41 |
| (S1) 88d | Number of acknowledged occupational diseases | number | 3 | 2 | 2 |
| (S1) 88e | Number of days lost due to work-related injuries | number | 9,720 | 14,818 | 14,706 |
| Contractors | |||||
| (S1) 88b (S1) AR82 | Number of individuals affected by fatal work-related injuries | number | 0 | 2 | 2 |
| (S1) 88c | Number of individuals affected by lost time injuries (LTI), including fatalities | number | 38 | 49 | 49 |
| (S1) 88c | Rate of lost time injuries (LTI), including fatalities | number / 1 million man-hours worked* | 0.35 | 0.48 | 0.48 |
| (S1) 88c | Rate of lost time injuries (LTI), including fatalities | number / 200 thousand man-hours worked* | 0.07 | 0.10 | 0.10 |
| Employees and contractors total | |||||
| (S1) 88b (S1) AR82 | Number of individuals affected by fatal work-related injuries | number | 1 | 4 | 5 |
| (S1) 88c | Number of individuals affected by lost time injuries (LTI), including fatalities | number | 201 | 283 | 296 |
| (S1) 88c | Rate of lost time injuries (LTI), including fatalities | number / 1 million man-hours worked* | 0.93 | 1.33 | 1.32 |
| (S1) 88c | Rate of lost time injuries (LTI), including fatalities | number / 200 thousand man-hours worked* | 0.19 | 0.27 | 0.26 |
A harmonised classification system for Medical Treatment Cases (MTC) and First Aid Cases (FAC) was implemented across the ORLEN Group at the end of 2025, with full data collection under this framework due to commence in 2026. Accordingly, for the 2025 reporting period, we only disclosed work-related injuries resulting in lost time (LTI), excluding incidents without recorded absence (MTC, FAC). The number of MTC-classified incidents that occurred in 2025 will be disclosed in the 2026 statement as restated comparative data to ensure comparability with the 2026 data. Within this scope, we record and monitor both fatal workplace accidents and lost time work-related injuries (LTI). Compared with 2024, 2025 saw a decrease in the rate of lost time injuries (LTI), including fatalities, aggregated across our employees, own workforce, and contractors. This reduction was driven by a lower number of lost time injuries. In 2025, one fatal work-related injury involving an employee of an ORLEN Group company was recorded. For all work-related accidents, preventive actions are defined and detailed analyses are conducted, including root cause identification and the implementation of corrective measures. Additionally, regular meetings of OHS function representatives across the ORLEN Group are held to review the results of accident investigations and share lessons learned.
To effectively manage occupational health and safety (OHS) and related risks at the ORLEN Group,
we have introduced a structured categorisation distinguishing between:
- employees, i.e. individuals employed at the ORLEN Group under employment contracts;
- contractors, i.e. employees of external companies performing work for ORLEN Group companies, such as on-site maintenance services or project-related tasks. Contractors also include employees of service stations operated by Group entities, including: ORLEN S.A., and ORLEN Unipetrol RPA - Benzina.
The number of individuals affected by fatal work-related injuries refers to the number of workplace accidents resulting in a fatality – whether the victim was an employee or a contractor – where the death occurred within six months from the date of the accident.
The number of individuals affected by lost time injuries (LTI), including fatalities is the number of workplace accidents acknowledged by the employer (being accidents caused by an external factor) which resulted in lost time or death due to work-related injuries or ill health. These data does not include commuting accidents (i.e. accidents occurring on the way to or from work).
The number of Medical Treatment Cases (MTC) refers to workplace accidents resulting from workrelated injuries or ill health that required medical treatment beyond first aid, without resulting in lost time.
The number of First Aid Cases (FAC) refers to workplace accidents that required first aid treatment only due to work-related injuries or ill health, without resulting in lost time.
The rate of lost time injuries (LTI), including fatalities is calculated in accordance with the following formula: Number of individuals affected by lost time injuries (LTI), including fatalities, multiplied by 1,000,000, and then divided by the number of man-hours worked.
The number of man-hours refers to actual hours worked, excluding sick leave and vacation days. For employees, this figure is derived from the HR and payroll systems. For contractors, hours worked are calculated based on contract terms or service acceptance documentation. Where time-tracking systems are unavailable, estimated values may be used. This applies also to a minor share of manhours worked for employees at certain ORLEN Group companies.
The number of acknowledged occupational diseases reflects official decisions issued by state authorities confirming work-related illnesses in individuals currently or previously employed by ORLEN Group companies. Such diseases are directly attributable to harmful factors in the work environment or the nature of work performed.
The number of days lost due to work-related injuries captures the total number of days of sick leave taken as a result of work-related injuries or illnesses.
The measurement of these metrics has not been validated by an external body.
Persons with disabilities [S1-12]
Percentage of employees with disabilities
| Gender | Percentage of employees | |
|---|---|---|
| 2025 | 2024 | |
| Women | 2.99% | 2.80% |
| Men | 1.52% | 1.37% |
| Total | 1.93% | 1.77% |
The figures reflect the total number of employees who have officially disclosed a disability to the employer, including all levels of disability.
The measurement of these metrics has not been validated by an external body.
Diversity metrics [S1-9]
Gender representation in top management*
| Gender | 2025 | 2024 | ||
|---|---|---|---|---|
| Number of employees (headcount) | Percentage of employees | Number of employees (headcount) | Percentage of employees | |
| Women | 299 | 32.12% | 242 | 31.97% |
| Men | 632 | 67.88% | 515 | 68.03% |
| Total | 931 | 100.00% | 757 | 100.00% |
Employees by age group
| Age group | 2025 | 2024 | ||
|---|---|---|---|---|
| Number of employees* | Percentage of employees | Number of employees* | Percentage of employees | |
| Under 30 years old | 6,177 | 9.28% | 6,628 | 9.77% |
| 30–50 years old | 36,263 | 54.48% | 36,901 | 54.42% |
| Over 50 years old | 24,123 | 36.24% | 24,280 | 35.81% |
| Total | 66,563 | 100.00% | 67,809 | 100.00% |
The measurement of these metrics has not been validated by an external body.
Remuneration metrics (pay gap and total remuneration) [S1-16]
The 2025 gender pay gap for the ORLEN Group stood at -3%, which means that women’s pay was higher than men’s pay. This disparity falls within the range defined in the Pay Transparency and Equal Pay Directive, namely ±5%. The ORLEN Group’s gender pay gap is calculated using a benchmarking tool, employed both for market pay analysis and for consolidating data from different companies in order to calculate the pay gap. The gender pay gap was calculated as the difference between the average remuneration of men and women, divided by the average remuneration of men, and expressed as a percentage. The same methodology was applied in 2024 and 2025. The pay gap calculated for 2024 covered only employees of ORLEN S.A., whereas in 2025 it was based on data covering approximately 78% of the ORLEN Group’s workforce.
The calculation of the annual total remuneration ratio, comparing the remuneration of the highest-paid individual to the median of total annual remuneration of all other employees (excluding the highestpaid individual), for the entire ORLEN Group presents significant data collection challenges, stemming from the size and complexity of the Group, the number of employees across multiple entities, and, most importantly, the absence of a unified HR and payroll system.
The calculation covers all ORLEN Group subsidiaries operating across diverse geographic and business markets.
Accordingly, the metric for 2025 has been calculated using the methodology described below.
Annual total remuneration was determined on the basis of cost categories reported in the uniform financial consolidation system used across all ORLEN Group companies. At each company, it was calculated as the total cash remuneration paid to an employee during the reporting year, taking into account base salary, including sick pay, annual MBO bonuses, quarterly and monthly bonuses, other bonuses together with Christmas/Easter benefits, retirement and disability severance payments, shift allowances, long-service awards, one-off and special-purpose awards, the annual award, overtime pay and other payroll-related costs.
The calculation included cash components of remuneration paid for the reporting year, including amounts paid in January of the following year but relating to December of the reporting year. The only exception was MBO bonuses and the annual award. For the 2025 calculation, the amounts paid in 2025 were included, corresponding to bonuses for 2024, due to the payment timetable for these benefits (payments in June and July of the following year).
Items related to employee departures, such as severance payments on termination of employment and compensation under non-compete clauses, were excluded, as they concerned individual cases and could distort the comparability of the data.
Annual remuneration was calculated only for employees employed under employment contracts, regardless of how long they had been employed during the reporting year. For those who did not work for the full year, remuneration was annualised by dividing remuneration for the period worked by the number of months worked and multiplying the result by 12. This annualised amount was increased, where applicable, by the amounts actually paid in the form of benefits such as payment in lieu of untaken holiday, retirement or disability severance payments, and long-service awards.
For part-time employees, remuneration was converted to a full-time equivalent, including Christmas/ Easter benefits.
Given the global scale of our operations and the diversity of HR and payroll systems across jurisdictions, a consolidated weighted median approach has been applied:
- all total remuneration values (both the highest pay and the median for individual companies/subgroups) have been converted into the ORLEN Group’s reporting currency (PLN),
- the highest pay at the ORLEN Group has been taken as the total remuneration of the highest-paid individual identified in section 8.3. Remuneration of management and supervisory staff,
- given no access to individual-level payroll data (per capita raw data), a weighted median methodology based on employment levels has been applied. Median remuneration values for individual companies or sub-groups have been ordered in ascending sequence and assigned weights corresponding to the number of employees at each entity. The ORLEN Group median has been determined as the value corresponding to the median employee within this aggregated and weighted dataset.
The adopted methodology, based on the weighted median of entity-level medians, is recognised as the most reliable estimation approach for large corporate groups in the absence of a centralised payroll system. It eliminates statistical distortion that would otherwise arise from assigning equal weights to smaller advisory entities and large operational units. We note that the calculated median represents an estimate. The actual median, calculated on the basis of individual data for all employees, could differ marginally in the presence of extreme distributional asymmetries within subsidiaries. Nevertheless, the adopted methodology provides a high degree of confidence as to the order of magnitude of the reported metric. Based on the methodology described above, the annual total remuneration ratio of the highest-paid individual to the median annual total remuneration for all employees (excluding the highest-paid individual) is 20.90.
The measurement of these metrics has not been validated by an external body.
Training and skills development metrics [S1-13]
Information on training policies, current policy documents, co-financing rules, and ongoing development programmes is disseminated through publicly accessible communication channels within each Group company. Our employees are offered access to a diverse range of learning and development opportunities, including:
- soft skills development training,
- specialist (technical) training to deepen industry and expert knowledge,
- participation in conferences, seminars, and congresses,
- foreign language courses,
- higher education studies,
- coaching,
- e-learning programmes,
- mandatory training sessions.
At the ORLEN Group, we defines a performance review in line with the definition set out in ESRS. The percentage of employees that participated in regular performance and career development reviews as well as the average number of training hours have been calculated based on employment data presented in disclosure S1-6. Such analyses for employees of the ORLEN Group have been conducted since 2025.
Employees participating in regular performance and career development reviews at the ORLEN Group
| Gender | Percentage of employees that participated in regular performance and career development reviews | Average number of training hours | ||
|---|---|---|---|---|
| 2025 | 2024* | 2025 | 2024* | |
| Women | 72.0% | N/A | 20.3 | N/A |
| Men | 75.2% | N/A | 26.3 | N/A |
| Total | 74.4% | N/A | 24.7 | N/A |
The measurement of these metrics has not been validated by an external body.
Incidents, complaints and severe human rights impacts [S1-17]
At the ORLEN Group, we monitor and analyse incidents, complaints, breaches of the Code of Ethics, and severe negative human rights impacts in relation to our own workforce.
In 2025, we monitored work-related incidents of discrimination on the grounds of gender, racial or ethnic origin, nationality, religion or belief, disability, age, sexual orientation, or other relevant forms of discrimination involving internal and/or external stakeholders across operations in the reporting period. This also includes cases of harassment as a specific form of discrimination.
Such analyses, covering employees of the ORLEN Group, have been conducted since 2025.
Incidents, complaints and severe human rights impacts
| Metric | UoM | 2025 | 2024* |
|---|---|---|---|
| Total number of incidents of discrimination, including harassment, reported in the reporting period | number | 11 | N/A |
| Total number of substantiated incidents of discrimination, including harassment | number | 4 | N/A |
| Number of complaints submitted through channels for raising concerns in relation to matters specified in ESRS S1 paragraph 2, excluding those reported above | number | 162 | N/A |
| Total amount of fines, penalties, and compensation for damages as a result of incidents and complaints disclosed above | PLN | 0 | N/A |
In 2025, no complaints relating to activities of the ORLEN Group companies were submitted to the OECD National Contact Point. The ORLEN Group did not identify any cases of severe human rights incidents, including forced labour, human trafficking, or child labour.
The measurement of these metrics has not been validated by an external body.